Yesterday, a pitiful lady came over behind McCafe counter bars and handed us a little flyer. It claimed that she had lost her dog and would pay handsomely to anyone that found it. And then something Ayman said made me think. What if Belang jumped out and flipped its way out of the house. Can i make a flyer looking for it?

Oh.

Didn't i mention?

Belang is a fish.

It's sad that sometimes we get so attached to these animals, they're almost a part of us. Family; we even call them. I think i should let Belang sleep in my bed.

Side tracking a little, my dte darlings have been tagging nonstop, forcing me to update. And as i read and reread their blogs, i think we working at cafe have no life. No. Scratch that. Cafe IS our life. And hence we eat, sleep, drink and BLOG all about cafe. It's saddening much. But it's a truth we gotta swallow. And what's real always hurt, doesn't it? So in response to that i'd say this - I would happily recommend working at McCafe to every other person i see along the road. Why? Because together, i believe we could bring down those bosses and their shallowness.

I for one make a point to appear to be very chipper around the customers since Flora insist that we polish up our customer service. So last week i even went a whole day chatting and starting conversations with people from all walks of life. But just to make it clear, that doesn't mean i don't hate you. I just find amusement in the way you share about your life sometimes.

The other day a customer ordered three sets of chunky chicken meal, and she came equipped with a story: "My daughter Meili will eat all of this chickens. She loves it. Well. She's not REALLY my daughter. But she doesn't KNOW she's not my daughter. So I think I'll give her her favourite meal, and then tell her."

My verbal response was, "Awww..okay." My brain's response was, "You might want to get your daughter a real hen instead of a $6.30 dead chicken before you tell her she's not your real daughter, but whatever."

Our customers are our life. And it's our job to provide good service. But when you have no staff, you get no service. So my advice to McCafe bosses? Put your beanies, baristas and crews' welfare as your top priorities. Happy beanies equals to great service. Fun, jovial beanies equals to quality service. Beanies who loved the working environment and loved their managers comes to work with positive attitude. But crews whom you scold because their hair is all over the place, because they vandalise on boards, and because they wouldn't smile all the time, would feel fucked up and fucked and screwed your service up.

So if you're still sane bosses, i think you'd be smart enough to choose.

And one more thing. If you dare treat my riders like they are your 15-year-old Macdonald crews, i would hate you for life.

I swear.